Set up a new laptop and monitor, transferred data from the old PC and configured Microsoft 365, accounting software, two wireless printers and IMAP email. Dual-monitor support was enabled and internet instability was documented for follow-up.
Recovered usable data from an old PC after serious malware problems were followed by hard-drive failure. The recovered files were transferred to a replacement computer, where backup, Outlook, security software, printers and required applications were configured.
Recovered a PC with severe malware, very low disk space and overheating problems. Thousands of unwanted items were removed, disk space and startup configuration were cleaned up, dust was cleared from the cooling system and CPU temperature dropped substantially under load. Replacement was still recommended because of the old hard drive and limited RAM.
Recovered a Windows system suffering from file corruption and heavy malware. A full file backup and disk repair were completed, Norton was removed, Malwarebytes and 7-Zip were installed, Windows Update was restored and several gigabytes of corrupt temporary data were cleaned up.
We have been dealing with Jamie Boss for around 5 years now. Jamie has basically been exclusively our IT Consultant during this time. He has helped install hardware and software, as well as trouble-shoot problems on and off site.
His excellent response times and problem-solving have meant we have suffered very little down-time in the past five years. Would highly recommend Jamie.
Wendy Simkins – CEO
Werx Creative Recruiting
Set up a replacement PC after an attempted RAM upgrade on the old Windows 7 machine was not viable. Files were manually transferred, Microsoft 365 and OneDrive were configured and remote support was installed, while an older printer was left for further driver troubleshooting.
Checked that backups were completing correctly, reduced intrusive antivirus behavior and cleaned dust from the PC to improve cooling. Default applications and broken email links were also repaired.
I have used Boss IT for around 5 years, and have found Jamie to be personal, prompt, attentive and he has an intuitive way of saving time and money for our company.
Having tried a few other IT firms, we realised we needed a more pragmatic, honest and value oriented approach. Jamie’s knowledge of products and systems allowed us to save thousands of dollars over the last few years.
I would urge new clients to give Jamie a try if they want to reduce their IT bill at the same time as saving money.
Duncan Macpherson
Director
Salon & Spa
St Leonards NSW
I have been a customer of Boss IT for approx 8 years. Having recently retired from a large corporation, and being used to having IT support at work being instant and automatic, it is very re-assuring to have Boss IT provide that same type of instant and reliable support to my home computer.
Jamie is knowledgeable, efficient, friendly and cost-effective. He is quick to respond to all my home IT needs and offers suggestions for appropriate upgrades and protection applications. It is a pleasure to recommend him to my friends.
Anne
Pymble NSW
Jamie Boss has provided excellent service to my firm over the past 10 years. He has quickly responded to calls for help, including home visits, and has displayed great patience with old people who neither understand nor care about the reasons for their problem.
Mike George
Director
Mike George Planning
Re-enabled Windows Defender, checked Malwarebytes protection and cleaned temporary files and registry debris on an older Windows PC. Unwanted driver-utility malware and remote-access software were removed, and a RAM upgrade was recommended to improve performance.
