Practical, jargon-free technology training for individuals, entrepreneurs, businesses and teams. Guidance can cover Microsoft 365, Google Workspace, cybersecurity basics, backups, PCs and phones, networks, everyday troubleshooting and safer use of technology. Sessions are hands-on and tailored to your skill level, with a focus on helping you understand the technology rather than just fixing it for you.
🎓THE BOSS’S BACKGROUND AND TRAINING APPROACH
Back in the early 2000s, Jamie Boss was the on-site IT guy for a Sydney college, running certification labs for MCSE, CCNA, and Certified Master Webmaster courses. As the official VUE testing administrator, he set up all the exam environments and ran the tests.
Ironically, that role disqualified him from earning those certifications himself. At just 20 years old, He was already the one people trusted to make sure hundreds of students could earn theirs. That experience gave him a deep, hands-on understanding of the course material, because he had to learn it to support it. He moved from that role into Macquarie University to setup IT Labs for the Statistics Department.
In 2012 Jamie Boss was hired by Red Bull to go to Mahindra Satyam in Chennai India and train their L2,L3 Service desk teams on LANDESK and ServiceNow.
🧠WHAT WE COVER
- Microsoft 365 & Google Workspace: We guide you through email, Teams, SharePoint, and more.
- Cybersecurity Basics: We help you recognize scams, set up multi-factor authentication, and use strong passwords.
- Hardware & Devices: We show you how to set up and troubleshoot your PCs, phones, and network gear.
- Backup & Recovery: Learn how to verify backups and restore files when needed.
- Everyday Troubleshooting: We teach you the basics so you can solve common IT issues on your own.
👨🏫OUR APPROACH
We keep things straightforward and jargon-free. We can train individuals or whole teams, making sure everyone gets the knowledge they need. We love working with clients who are eager to learn, the more interested you are, the more we’ll go the extra mile.
🧰WHY CHOOSE BOSS IT
- Hands-On Training: We don’t just fix things; we show you how they work.
- Experienced Guidance: With decades of IT knowledge, we’ve been in the trenches and know how to teach what matters.
- Local and Personable: Based in Orange NSW, we serve the Central West and beyond with a friendly, no-nonsense approach.
Ready to get hands-on with your tech? We’re here to help you learn.
