Microsoft 365 would not open due to missing or corrupted Office files, and the normal uninstall process was also failing because the Microsoft Get Help app would not launch. After checking firewall and proxy settings, the damaged Office installation was manually removed and Microsoft 365 was reinstalled from scratch. Office applications were then tested and confirmed working normally.
Set up a new Microsoft 365 user with Microsoft Authenticator and Outlook, assisted with password issues and reviewed the requirements for Office desktop applications. SharePoint planning was also started for the new office environment.
Set up a new PC, transferred browser bookmarks and configured email. LibreOffice, 7-Zip and antivirus software were installed, and a Canon printer was configured despite Windows 11 driver compatibility issues.
Part 1 – DNS moved. Microsoft 365 mail flowing. SMTP working through Azure. Forms fixed. Mail online.
BOSS IT spent the entire weekend last week configuring share point and office 365 for customers.
Reinstalled Microsoft Office 365 after the existing installation became corrupted and restored Outlook operation. A backup problem was also fixed after the destination drive letter had changed.
Transferred files and settings to a new laptop and configured LEAP, Google services, email, Microsoft Office, printers and documents. The printer was connected to Wi-Fi, browser synchronisation was enabled and security, Zoom and remote-management software were installed.
Removed multiple competing antivirus products, restored Microsoft Office login and updates and cleaned up Outlook. Malwarebytes was updated and email was confirmed to be working correctly.
Investigated corrupted Outlook PST files, attempted file repair and reinstalled Microsoft Office 365 and Outlook. Backup software was replaced and configured, while additional network-switch and cabling problems were investigated across older computers.
Set up a new laptop and monitor, transferred data from the old PC and configured Microsoft 365, accounting software, two wireless printers and IMAP email. Dual-monitor support was enabled and internet instability was documented for follow-up.
