Checked printer and maintenance checks. Printer is working. Checked current multi subscription to malwarebytes and consolidated to 1 subscription with 10 licenses. Updated iOS and checked macOS for issues. Worked on ######### iPhone and updated. All devices now have the single malwarebytes account and got extra 3 months for rolling accounts into 1.
Removed multiple competing antivirus products, restored Microsoft Office login and updates and cleaned up Outlook. Malwarebytes was updated and email was confirmed to be working correctly.
Installed a new laptop and monitor, transferred the user’s data and configured Microsoft 365 and the Microsoft account. Malwarebytes, File History and remote-support software were also set up.
Recovered a Windows system suffering from file corruption and heavy malware. A full file backup and disk repair were completed, Norton was removed, Malwarebytes and 7-Zip were installed, Windows Update was restored and several gigabytes of corrupt temporary data were cleaned up.
Re-enabled Windows Defender, checked Malwarebytes protection and cleaned temporary files and registry debris on an older Windows PC. Unwanted driver-utility malware and remote-access software were removed, and a RAM upgrade was recommended to improve performance.
