Checked printer and maintenance checks. Printer is working. Checked current multi subscription to malwarebytes and consolidated to 1 subscription with 10 licenses. Updated iOS and checked macOS for issues. Worked on ######### iPhone and updated. All devices now have the single malwarebytes account and got extra 3 months for rolling accounts into 1.
Performed data recovery from a faulty iMac and recovered more than 2TB of mixed files. The recovered data required significant sorting and recovery work because of the condition of the original storage.
Set up replacement Windows laptops with updates, Microsoft 365, OneDrive and SharePoint access. One machine was reinstalled to remove conflicts between personal Microsoft accounts and the business Microsoft 365 environment.
Diagnosed an iMac that failed to boot and displayed a startup disk error. The internal drive was detected but the APFS volume would not mount, even from USB recovery, indicating serious filesystem corruption or possible drive failure. Standard recovery attempts were unsuccessful and restore or professional data recovery options were recommended.
Planned a home audio setup and a website for hosting and teaching music, while also fixing application issues on connected devices. Bit-defender was configured on a Mac and phone, iOS updates were completed and AI tools were set up for ongoing use.
Investigated intermittent email problems and adjusted Windows so classic Outlook remained the default mail client. A Mac DVD-burning issue and recording equipment were also checked, backup status was confirmed and a separate computer was assessed for a possible RAM upgrade.
https://youtube.com/shorts/TZuIn3S3upY
DEMONSTRATION – 5 Mac Devices desperately seek our help.
– Wiped 2 iPhones and 1 Android completely
– Migrated 1 Mac across to 2 other Macs
– Recovered files customer thought they had lost on old Mac
– Returned to Site | Setup printers | Internet etc.
BOSS IT just assisted someone with 2 iPhone transfer to 2 new iPhone and organise the transfer of Mac data to a new Mac.
Investigated two PCs, a phone and three printers to determine the most reliable printing setup. Computers and a Mac were configured to use the selected network printer, while an unreliable printer was ruled out as not worth repairing.
Investigated a slow Windows PC, ran startup repair, moved it from a Microsoft login to a local account, applied updates and checked backups. A second PC was cleaned of unwanted software, while a Mac drive was found to have disk errors and replacement was recommended.
Inspected two computers, identified one older machine with serious software problems and recommended retirement rather than further repair. The replacement computer was secured, and a new printer was installed for both printing and scanning.
Installed RAM and an SSD in a specialist workstation with a locked BIOS, then sourced compatible bootable imaging software to migrate the system. After several workshop tests, the machine was successfully imaged, tested and reassembled.
Transferred files between a Mac and Windows PC, then configured Microsoft 365, Outlook and Microsoft accounts. OneDrive was set up as a cloud backup and browser bookmarks were migrated to the new system.
Set up a replacement PC after an attempted RAM upgrade on the old Windows 7 machine was not viable. Files were manually transferred, Microsoft 365 and OneDrive were configured and remote support was installed, while an older printer was left for further driver troubleshooting.
