Performed data recovery from a faulty iMac and recovered more than 2TB of mixed files. The recovered data required significant sorting and recovery work because of the condition of the original storage.
Completed a manual backup of an email mailbox and checked the general health of the computer. The work ensured an additional copy of important mail data was available before further changes were made.
Diagnosed an iMac that failed to boot and displayed a startup disk error. The internal drive was detected but the APFS volume would not mount, even from USB recovery, indicating serious filesystem corruption or possible drive failure. Standard recovery attempts were unsuccessful and restore or professional data recovery options were recommended.
Set up a new dual-screen computer with login, email and web access. Documents and browser favourites were transferred from the old system, the printer was configured and the customer was shown the main features of the new PC.
Repaired a corrupted Bit-defender installation and confirmed printing was working. Files were reorganized into OneDrive, duplicate data was reduced, OneDrive was moved to the larger internal drive and File History was configured on an external disk for local versioned backups.
Backed up email, contacts and calendar data to PST before a planned Exchange migration. The impact on LEAP was reviewed with the software provider, Microsoft 365 provisioning and administrator access were coordinated, and phone and Outlook configuration were planned for the migration.
Set up a new Windows PC and worked around compatibility problems between the new Outlook and LEAP by installing classic Outlook. Google Workspace and additional email accounts were configured, while Bit-defender was installed across the computer and mobile devices.
Set up a replacement PC after storm-related data loss and recovered most available files from OneDrive. Microsoft 365, email, printer and Bitdefender were configured across computers and mobile devices, with operating system updates completed and parental-control setup.
Investigated a computer that was running out of storage and cleared old backup data to recover space. With business software, OneDrive and Windows consuming most of the small system drive, a replacement PC with substantially more storage was recommended instead of attempting a risky disk upgrade.
https://youtube.com/shorts/TZuIn3S3upY
DEMONSTRATION – 5 Mac Devices desperately seek our help.
– Wiped 2 iPhones and 1 Android completely
– Migrated 1 Mac across to 2 other Macs
– Recovered files customer thought they had lost on old Mac
– Returned to Site | Setup printers | Internet etc.
BOSS IT just assisted someone with 2 iPhone transfer to 2 new iPhone and organise the transfer of Mac data to a new Mac.
Set up a new PC alongside the old computer, transferred files, configured printers, Outlook and browser software, and removed bloatware. Windows backup, File History and OneDrive were configured together, and the old PC was networked for temporary access to remaining data.
Transferred files between a Mac and Windows PC, then configured Microsoft 365, Outlook and Microsoft accounts. OneDrive was set up as a cloud backup and browser bookmarks were migrated to the new system.
Set up a new laptop with webmail, security software and a Microsoft account, then configured an Epson printer over Wi-Fi. Data from the old PC was backed up for transfer and remote-support software was installed.
Installed a new laptop and monitor, transferred the user’s data and configured Microsoft 365 and the Microsoft account. Malwarebytes, File History and remote-support software were also set up.
Set up a new laptop and monitor, transferred data from the old PC and configured Microsoft 365, accounting software, two wireless printers and IMAP email. Dual-monitor support was enabled and internet instability was documented for follow-up.
Recovered usable data from an old PC after serious malware problems were followed by hard-drive failure. The recovered files were transferred to a replacement computer, where backup, Outlook, security software, printers and required applications were configured.
Recovered a Windows system suffering from file corruption and heavy malware. A full file backup and disk repair were completed, Norton was removed, Malwarebytes and 7-Zip were installed, Windows Update was restored and several gigabytes of corrupt temporary data were cleaned up.
Set up a replacement PC after an attempted RAM upgrade on the old Windows 7 machine was not viable. Files were manually transferred, Microsoft 365 and OneDrive were configured and remote support was installed, while an older printer was left for further driver troubleshooting.
