Troubleshooted a Foxtel iQ service and internet connection with Telstra support. The iQ box was reset as instructed and no internet dropouts or connection problems occurred while onsite. A separate speaker issue was also resolved. Customer was advised to monitor the service and record the date and time of any future dropouts for further investigation with Telstra.
Completed an IT discovery and troubleshooting session, including setup of two audio meeting devices and security checks on a phone and PC for signs of malicious activity. Findings were documented to support further planning and remediation.
Planned a home audio setup and a website for hosting and teaching music, while also fixing application issues on connected devices. Bit-defender was configured on a Mac and phone, iOS updates were completed and AI tools were set up for ongoing use.
Helped prepare Android footage for use on a PC for video and music production. The existing audio equipment was inspected and recommendations were provided for improving the recording and production workflow.
