Archives for Feedback

Testimonial – Ewa D

“Jamie was available to assist me on short notice, remotely on a Saturday afternoon.  I was so relieved to get the help.  We worked through the tasks together and everything was resolved on the first call.  I found Jamie to be very professional, delivering on a commitment with warmth and humour.  I am so please to have found Jamie and will always engage him for any IT support.  I highly recommend Boss IT to anyone needing easy to access and easy to follow tech support.”

Ewa D
Bathurst NSW 2795

Testimonial – Family First Credit Union

We contacted Boss IT due to an IT matter that had remained unresolved for months. Jamie attended our site within days, identified the issue and liaised with our external providers to bring the matter to a successful conclusion. I valued Jamie’s quick service and attention, his clear reporting on the issue and the steps he intended to take to fix the issue. I highly recommend his services and will continue to use him in the future.

Adam Marshall | Chief Executive Officer

Family First Bank

W: www.familyfirst.com.au

Testimonial – Melissa Young

You gotta love supporting local businesses! Recently my computer decided to throw it’s metaphorical hands up declaring it was dying a slow and tragic death but the finances were not forthcoming to replace it just yet. I contacted Jamie Boss from BOSS IT SOLUTIONS and he was able to perform a resurrection that even the best IT guys would not be able to achieve without a squillion dollar price tag! It truly was a miracle!
Jamie was able to retrieve the data, sort the main issues and enable new life back, so I’m now able to get my admin hat back on for an amazingly affordable price!
I had to gift him with some Primal Alternative cookies because frankly I was so grateful for not only saving my PC, but also my wallet and my admin sanity!
Thanks, Jamie!! You’re a champion!
Melissa Young

Testimonial – Paul Chapman

I have known Jamie Boss for the last 2 years, I am a retired stock and station agent, been retired for 25 years, I utilize Jamie’s services to keep my desktop updated and virus free and running well.

I have no hesitation in recommending Jamie’s computer Expertise.

Paul Chapman
Retired Stock & Station Agent
BATHURST

 

TESTIMONIAL – Tony M

Boss IT Solutions truly impressed me. The technician was not only super friendly but also incredibly skilled. They took my computer and performed magic – dual booting it with Linux and Windows. Now, my PC runs like a dream, no more overheating, and I’ve got the convenience of two operating systems. I challenge anyone to find an IT guy who would go to such lengths to make a customer happy. Thank you, Boss IT, for your outstanding service

Tony M

Testimonial – Bindweld

I first heard about Boss IT through word of mouth, a friend of mine had said Jamie did an excellent job troubleshooting some network issues in his office.

I don’t know much about computers and my number one fear is someone taking advantage of my nativity, so was glad to have a good recommendation. Jamie was immediately available, super friendly, honest, and used his contacts to get me awesome pricing on a new laptop, and later on a modem/router.

He installed and networked the whole lot quickly, and in my business, time offline is costly, so was glad to be back in action. Jamie really works hard to make sure we’re happy and regularly checks in to see if everything’s still ok. I’d recommend Unique Geeks to anyone wanting a reliable, personal IT service.

Mark Baker
NSW Sales Manager
Bindweld
North Sydney NSW

Testimonial – Werx Creative Recruiting

We have been dealing with Jamie Boss for around 5 years now. Jamie has basically been exclusively our IT Consultant during this time. He has helped install hardware and software, as well as trouble-shoot problems on and off site.

His excellent response times and problem-solving have meant we have suffered very little down-time in the past five years. Would highly recommend Jamie.

Wendy Simkins – CEO
Werx Creative Recruiting

Testimonial – Salon & Spa

I have used Boss IT for around 5 years, and have found Jamie to be personal, prompt, attentive and he has an intuitive way of saving time and money for our company.

Having tried a few other IT firms, we realised we needed a more pragmatic, honest and value oriented approach. Jamie’s knowledge of products and systems allowed us to save thousands of dollars over the last few years.

I would urge new clients to give Jamie a try if they want to reduce their IT bill at the same time as saving money.

Duncan Macpherson
Director
Salon & Spa
St Leonards NSW

Testimonial – AnneM

I have been a customer of Boss IT for approx 8 years. Having recently retired from a large corporation, and being used to having IT support at work being instant and automatic, it is very re-assuring to have Boss IT provide that same type of instant and reliable support to my home computer.

Jamie is knowledgeable, efficient, friendly and cost-effective. He is quick to respond to all my home IT needs and offers suggestions for appropriate upgrades and protection applications. It is a pleasure to recommend him to my friends.

Anne
Pymble NSW

Testimonial – Mike George Planning

Jamie Boss has provided excellent service to my firm over the past 10 years. He has quickly responded to calls for help, including home visits, and has displayed great patience with old people who neither understand nor care about the reasons for their problem.

Mike George
Director
Mike George Planning