Repaired a corrupted Bit-defender installation and confirmed printing was working. Files were reorganized into OneDrive, duplicate data was reduced, OneDrive was moved to the larger internal drive and File History was configured on an external disk for local versioned backups.
Diagnosed Acrobat remaining stuck in memory and preventing additional PDFs from opening, then completed a full repair installation. Microsoft account issues were also investigated and narrowed down to a local Windows Hello problem for follow-up.
Assisted an enterprise deployment team with the migration of multiple departments, including imaging and provisioning computer systems. Work was completed across several days as part of a larger workstation rollout.
Configured DKIM and DMARC records for a Google Workspace domain to improve email authentication, deliverability and protection against spoofing. DKIM signing was enabled and DMARC was placed in monitoring mode so mail flow could be observed safely before stronger enforcement.
Reorganized a large collection of files and reduced unnecessary OneDrive usage, then created external backups, system images and additional local copies. OneDrive was moved from the system drive to a larger internal drive, and File History and AOMEI backup settings were reviewed to provide a more reliable backup arrangement.
Checked Windows Update, OneDrive and backup status and developed a plan to move OneDrive to a larger internal drive. The aim was to free system-drive space while maintaining a separate local backup on external storage.
Planned a home audio setup and a website for hosting and teaching music, while also fixing application issues on connected devices. Bit-defender was configured on a Mac and phone, iOS updates were completed and AI tools were set up for ongoing use.
Spent several remote sessions working with third-party providers, the ISP and Microsoft to investigate a Microsoft 365 domain lockout from a previous IT company that abandoned the customer. Multiple support paths and tickets were attempted, but administrative access could not be recovered at that stage, so direct escalation through the domain or Microsoft provider was performed. The problem was resolved eventually by continuous monitoring and followups.
Provided remote support for creating video content and discussed practical options for publishing and hosting the material. AI tools and possible online niches were also reviewed as part of the content workflow.
Investigated Microsoft application lockouts caused by account and two-factor authentication problems. The issue could not be resolved remotely, but an onsite session corrected the account and recovery-email configuration and restored Microsoft 365 applications on the affected computers.
