Installed a new laptop and monitor, transferred the user’s data and configured Microsoft 365 and the Microsoft account. Malwarebytes, File History and remote-support software were also set up.
Installed a new laptop and monitor, transferred the user’s data and configured Microsoft 365 and the Microsoft account. Malwarebytes, File History and remote-support software were also set up.
Recovered usable data from an old PC after serious malware problems were followed by hard-drive failure. The recovered files were transferred to a replacement computer, where backup, Outlook, security software, printers and required applications were configured.
Recovered a Windows system suffering from file corruption and heavy malware. A full file backup and disk repair were completed, Norton was removed, Malwarebytes and 7-Zip were installed, Windows Update was restored and several gigabytes of corrupt temporary data were cleaned up.
Checked that backups were completing correctly, reduced intrusive antivirus behavior and cleaned dust from the PC to improve cooling. Default applications and broken email links were also repaired.